Admin Team

Course Summary The digital transformation has greatly impacted the ways organizations run their daily activities. In addition, problem solving efforts and digital technology are now inextricably intertwined to such an extent that digital solutions have become highly sought for. However, digital transformation is not all about the transformation of tools and devices, rather, the backbone […]

Course Summary This 2-day masterclass is designed for frontliners of any organization to obtain useful insights on the best practices, strategies, and tools in developing and managing best customer experience. Participants will learn on how to develop a practical customer engagement plan for their organization and explore effective customer engagement strategies that will help build

Course Summary Negotiation skills are one of the key drivers to help managers get their desired outcomes. This is true as they will often find themselves being in the position where they need to negotiate their way through to get things done. Such skills are deemed crucial in any organization as stakeholders come from many

Course Summary Kursus 2 hari ini akan memperkenalkan peserta di kalangan kakitangan awam kepada aplikasi-aplikasi digital telefon mudah-alih (smartphone apps) yang boleh membantu untuk mencapai pembangunan kendiri yang berterusan di zaman digital. Peserta akan mendalami tiga elemen utama yang menjadi tunjang kepada pembangunan kendiri setiap individu, iaitu Efikasi Kendiri (Self-Efficacy), Pengurusan Kendiri (Self-Management), dan Disiplin

Course Summary Dalam dunia digital masa kini, organisasi telah menjadi semakin global. Kehadiran perniagaan mereka juga telah berkembang merentas sempadan negara. Justeru, kebanyakan komunikasi dan interaksi yang dilakukan organisasi masa kini telah mula melibatkan pasaran luar yang terdiri daripada individu-individu daripada pelbagai demografi, psikografi, dan pecahan geografi. Realiti ini menjadikan keperluan komunikasi Bahasa Inggeris yang

Course Summary The digital wave has transformed the ways we run our daily activities. The introduction of digital technology has resulted in countless optimizations and improvements in the quality of life. The same situation is occurring for businesses and organizations where huge changes are continuously taking place in work processes, business operations, and workplace communication.

Course Summary In today’s digital world, organizations are going global and therefore their presence is becoming more and more visible across world borders. Gone were the days where most communication and interactions are done within the local market. Stakeholders today consist of people from various demographics, psychographics, and geographical distribution, thus significantly increasing the need

Course Summary With the digitalization of the world today, businesses and organizations could not distant themselves any longer from having an online presence. In fact, businesses and organizations who failed to jump on board this digital train will be severely left out, and, may even face closure due to their failure to adapt to change.

Course Summary With the digitalization of the world today, businesses and organizations could not distant themselves any longer from having an online presence. In fact, businesses and organizations who failed to jump on board this digital train will be severely left out, and, may even face closure due to their failure to adapt to change.

Course Summary This 2-day hands-on workshop will explore and simplify the 4 major parts of Data Analytics, namely Data Collection, Data Analysis, Data Visualization, and Data Reporting. Data analytics has been very much associated with statisticians or technical personnel, especially on Big Data analytics whereby they typically require IOT-based (Internet-Of-Things based) installations or traffic data