Problem Solving and Decision Making

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Course Summary

The digital transformation has greatly impacted the ways organizations run their daily activities. In addition, problem solving efforts and digital technology are now inextricably intertwined to such an extent that digital solutions have become highly sought for.

However, digital transformation is not all about the transformation of tools and devices, rather, the backbone of digital transformation is the development of a digital thinking workforce who are able to innovatively devise plans, strategies, and goals, as well as solve problems by embracing and leveraging on digital technology. Therefore, this 2-day masterclass will allow employees to be able to apply digital thinking as a new, innovative and pragmatic approach toward problem solving and decision-making. Other than that, this course also provides learners with systematic tools for problem solving, decision-making, and creative thinking in real-life work situations.

Training Course Objectives

  • Apply digital thinking in problem-solving and decision-making
  • Use digital thinking as an innovative and effective approach to formulating, organizing, & monitoring goals, strategies, ideas and solutions
  • Develop processes and workflows in designing solutions to their daily work problems
  • Utilize systematic and pragmatic problem solving, decision-making, and creative thinking tools in real-life work situations

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